How to pay and manage your payment method
Add a card or bank account, see it charged automatically each month, and update it any time.
Hey Quad bills through Stripe. Add one payment method and it's charged automatically every month — there's no manual step to pay an invoice unless you want to.
Adding a payment method
Most accounts add one when they accept their quote, with Add a card or bank account.
To add one later, open Settings → Billing & package and press Set up payment method at the top. Add a card or a US bank account; it becomes your account's default payment method. The Payment method section on the Overview tab shows what's on file.
Paying by bank (ACH). Two small deposits arrive in 1–2 business days. Enter them using Verify your bank account to finish. Until then the account can't be charged.
Only people who manage billing (owners, by default) see these buttons.
How charging works
Each month we build your itemized invoice and push it to Stripe, which charges your default payment method automatically. Every invoice gets a hosted Stripe page and a PDF, and a receipt email goes out once it's paid.
Your first invoice
The partial month in which your service activates isn't charged. Your first invoice covers the full calendar month starting on the next 1st — see What is a seat for how your seat and add-on charges are calculated.
Updating your payment method
Press Manage payment method at the top of Settings → Billing & package. It opens a secure Stripe page where you add a new card or bank account and set it as the default. The new method is used starting with your next charge.
Paying an invoice directly
You don't need to do anything for a normal month — your payment method is charged automatically. If you'd rather pay a specific invoice yourself, or a payment has failed, open that invoice from the Invoices tab and press Pay now.
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