Calls & phones

The phone built into Hey Quad. Answer, place and hold calls, text, check voicemail and set your status, with nothing to install.

Install the Hey Quad app for Windows so calls ring even with your browser closed. Sign in, updates, and using it with a desk phone.

Which desk phones work with Hey Quad, how to get one set up, and what to do when one isn't working.

A one-page guide to your Yealink desk phone on Hey Quad. Print it and keep it at the desk.

A one-page guide to your Polycom (Poly) desk phone on Hey Quad. Print it and keep it at the desk.

A one-page guide to your Grandstream desk phone on Hey Quad. Print it and keep it at the desk.

A one-page guide to your Cisco desk phone on Hey Quad. Print it and keep it at the desk.

A one-page guide to your Fanvil desk phone on Hey Quad. Print it and keep it at the desk.

A one-page guide to your Snom desk phone on Hey Quad. Print it and keep it at the desk.

The Android and iPhone apps aren't in the stores yet. Here is how to take Hey Quad calls on your cell today.

Pass a caller to a coworker, a queue, the AI receptionist or an outside number. Talk to the person first, merge into a three-way call, or move a call to another of your devices.

Calls sound fuller and clearer whenever both ends support HD voice. It's automatic, with nothing to switch on.

Personal, shared and general voicemail boxes. Set your greeting, listen and reply, get voicemail by email, and choose where after-hours messages go.

Choose which calls are recorded, what callers hear before a recording starts, where to listen, and how long recordings are kept.

What each report shows — Call history, Queues, Agents, AI receptionist, IVR funnel, Usage & spend, and SMS / messages — and who can open it.