System status

Hey Quad status

Live health for every part of the Hey Quad platform, checked when this page loads and refreshed at least every 30 seconds. Past incidents are written up below.

No recent signal

Some services have sent no recent signal, so we cannot confirm they are healthy. Details are below.

Last checked Sep 21, 3:11 AM UTC.

Services

Voice
Inbound and outbound calls, call routing, and call flows.
The call plane reported registered phones within the last 15 minutes. (inferred)
Operational
Messaging (SMS / MMS)
Two-way SMS and MMS on every number.
No carrier messaging activity in the last 24 hours. We infer messaging health from real traffic, so a quiet day looks the same as a problem. (inferred)
No recent signal
Dashboard
Web app and softphone at heyquad.com.
The web app and softphone responded normally.
Operational
API
Public REST API at api.heyquad.com.
Answering requests — this page was served by it.
Operational

How we measure this. The dashboard and API are checked directly. Voice and messaging are marked inferred because we read them from real traffic — phones checking in with our call plane, and texts moving through our carrier. That is a true signal when it is there, but a genuinely quiet period looks the same to us as a fault, so we report No recent signal rather than guess. If you are seeing a problem we have not caught, tell us.

Incident history

No incidents to report.

When something goes wrong, this is where you’ll find a postmortem and timeline.