Is $30 really the whole price?

For the phone service, yes. Florida communications services tax is already inside it, and that is the number on your card. Four things can be added, all of them listed on this page: an AI receptionist tier if you want one, calling or texting past your pooled allowance, phone numbers beyond one per seat, and the carrier registration fees if you send texts.

What counts as a seat?

A person with a phone, not a device. One seat covers someone at their desk, on their computer and on their mobile at the same time. A shared line, a front-desk phone nobody owns, or an auto-attendant is not a seat.

Why does the tax matter so much?

Florida charges a communications services tax on phone service that most states do not, and combined state and local rates run 7.7% to 15.1% depending on the address. Every national provider advertises a price before that tax, then adds it with their own fee lines at checkout.

What happens if we go over the minutes or texts?

Nothing stops working. Minutes and texts are pooled across the team, so one person’s heavy month is usually absorbed by everyone else. Past the pool you are billed at the listed rate plus applicable tax, and the running total is in your account any day of the month.

Do I have to sign a contract?

No. Month to month, cancel whenever. The desk phones are ours — if you cancel, we send a prepaid box and you put them in it.

Do you serve businesses outside Florida?

Not yet. Selling phone service in a state means registering to collect that state’s communications tax, and we would rather do one state properly than five badly. Tell us where you are and we will let you know when we open your state.

Pricing

$30per seat, per month.

Taxes included
Month to month
One number per seat

Tell us about the business

Thirty seconds, and you get the price on the next screen — not a callback three days from now.

What are you looking for?

Your nameBusiness name

EmailPhone numberBy giving us your number you agree that Hey Quad may call or text you about your request, including with an autodialer or prerecorded voice. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. See our privacy policy.

Where is the business?ZIP

How many people need a phone?

No spam, no sales sequence. A real person in Eastern time reads this.

What a seat includes

A seat is a person, not a device — the same person at their desk, on their computer and on their mobile.

A local phone number — 813, 727, or any Florida area code, with 911 address registration included per number.
3,000 calling minutes, pooled across the whole team.
250 text messages, also pooled. Texts people send you are free and unlimited.
A desk phone we ship pre-configured, or the softphone in your browser, on your computer and on your mobile. Or both.
Voicemail, delivered to your email.
Call flows: menus, hours, ring groups, hold music, after-hours routing.
A shared inbox, so a customer’s question is a ticket the whole team can see rather than mail sitting in one person’s account.
A CRM: contacts, companies and a pipeline, appointments and booking, and the caller’s record on screen when the phone rings.
Call recording, on the rules you set — every call, some numbers, or none.
A human in your own time zone when you need one, not a ticket queue.

How 911 works on our network — what the registered address does, and what to keep current.

Add the AI receptionist

Optional. It answers from your own hours, services and FAQs, books an appointment or takes a real message, and hands off the calls only your people can handle. Each tier has its own pool of AI minutes, separate from your calling minutes.

Starter
$49a month
200 AI minutes included, then 45¢ a minute.
Growth
$149a month
400 AI minutes included, then 40¢ a minute.
Pro
$349a month
1,000 AI minutes included, then 35¢ a minute.

Past your pool

Minutes and texts are pooled across everyone, so one person’s heavy month is usually absorbed by the rest. If the whole pool runs out, nothing stops working.

Rates for usage beyond what a seat includes
Calling past your pooled minutes	3¢ a minute
Texts you send past your pooled messages	2¢ a message
International calls, one flat rate anywhere	15¢ a minute
Each phone number beyond one per seat	$1 a month

Unlike the seat price, these are rates plus applicable tax. Texts people send you are always free.

Texting registration

US carriers require any business that texts from a normal ten-digit number to register the business and the kind of messages it sends. Every provider has to collect it. We fill in the paperwork for you.

It runs $20 one time and $2 a month for most small businesses, which is carrier cost plus a small fee. Higher-volume senders pay $10.50 a month instead.

None of it applies until you decide to send a text. Phone service works without it.

The number you actually pay

Every national provider advertises a price before Florida's communications services tax and before their own fee lines. Ours is the same number in both places.

Ooma Office Pro Plus

Advertised at $29.95. Florida tax and the 911 fee in Tampa take it to at least this, before two fee lines nobody publishes.

$34.38at least

Hey Quad, per seat

The bill. Florida tax and every fee line already inside it.

$30all in

Their advertised price was read at their own pricing page on September 8, 2026. The tax and the 911 fee added to it are statutory and published per jurisdiction, so the total is a floor, not an estimate.

The arithmetic against Ooma, Quo and Nextiva Why a Florida phone bill exceeds the advertised price

Questions people actually ask

Is $30 really the whole price?: For the phone service, yes. Florida communications services tax is already inside it, and that is the number on your card. Four things can be added, all of them listed on this page: an AI receptionist tier if you want one, calling or texting past your pooled allowance, phone numbers beyond one per seat, and the carrier registration fees if you send texts.
What counts as a seat?: A person with a phone, not a device. One seat covers someone at their desk, on their computer and on their mobile at the same time. A shared line, a front-desk phone nobody owns, or an auto-attendant is not a seat.
Why does the tax matter so much?: Florida charges a communications services tax on phone service that most states do not, and combined state and local rates run 7.7% to 15.1% depending on the address. Every national provider advertises a price before that tax, then adds it with their own fee lines at checkout.
What happens if we go over the minutes or texts?: Nothing stops working. Minutes and texts are pooled across the team, so one person’s heavy month is usually absorbed by everyone else. Past the pool you are billed at the listed rate plus applicable tax, and the running total is in your account any day of the month.
Do I have to sign a contract?: No. Month to month, cancel whenever. The desk phones are ours — if you cancel, we send a prepaid box and you put them in it.
Do you serve businesses outside Florida?: Not yet. Selling phone service in a state means registering to collect that state’s communications tax, and we would rather do one state properly than five badly. Tell us where you are and we will let you know when we open your state.

These are the live platform rates, last updated July 10, 2026. The seat price includes tax; usage past your pool is billed at the listed rate plus applicable tax.