Company
Why Hey Quad only sells in Florida (for now)
Hey Quad sells business phone service in Florida and nowhere else. The tax reason behind that, what it costs you, and how the next state gets chosen.
5 min read
Author
David Hacker
Founder, Hey Quad
Founder of Hey Quad, a business phone system and AI receptionist for Florida small businesses. Writes about phones, the Florida communications services tax, and running a voice platform single-handed.
Product
What an AI receptionist will and will not do on your calls
What an AI receptionist actually does on a small business call, what it refuses to do, when it hands off to a person, and what it is honestly bad at.
9 min read
Insights
What a $30 business phone seat actually includes in Florida
One seat, line by line: the number, the pooled minutes and texts, E911 — and the charges that are genuinely not inside the price.
8 min read
Insights
The 8pm no-cooling call: what a Florida HVAC company's phone should do
One after-hours no-cooling call, followed all the way through: booked, paged, or written down, and the exact thing that does each of the three.
7 min read
Product
How to move your business phone number without going dark
Porting a business number takes one to four weeks and your old line rings the whole time. What takes the time, and the three things that kill a port.
8 min read
Insights
How to choose a business phone system in Florida
Six questions to ask any phone vendor selling in Florida, including the ones about tax, contract terms, texting fees and who picks up when it breaks.
11 min read
Compliance
Why your business texts are not delivering (10DLC, translated)
Business texts that look sent and never arrive are almost always a 10DLC registration problem. What the carriers check, what it costs, and how to pass.
8 min read
Insights
Your hurricane plan has a phone problem
A practical checklist for Florida businesses: get the phone system out of the building, write the storm routing before you need it, and fix your 911 address while you can.
7 min read